OFFICE HOURS
Office hours M-F  9:00am – 5:00pm.  Requests made after 5:00pm M-F or over the weekend, will be acted upon the following business day.

ANNUAL FEE
Annual Fee is $35/year.

REFERRAL FEE
An agency Referral Fee of $12 is charged each time a requested referral is scheduled and fulfilled. If a referral is made with 24 hours notice or less, the Referral Fee is $25. This will include requests made over the weekend for the same weekend or for Monday.

Sunflower Sitters tracks these Referral Fees monthly.  The client is billed for the amount on the first day of the month for the referrals from the previous month.  Payment is due by the 7th of the following month.  A $15 late fee is assessed if payment is received after the 7th of the month.

Referrals received after 5:00pm during weekdays will be acted upon the following day. Referrals received during the weekend will be acted upon on the following Monday.

SAVER RATES
Saver Rates are available for anyone who would like to save on the Referral Fees by buying in bulk.
NOT AVAILABLE FOR USE ON BLACKOUT DATES

  • 5 referrals for $50.00
  • 10 referrals for $100.00

You will be notified when your Saver Rates package is about to run out, and you will be asked whether you would like to purchase another.  The Saver Rates expire 2 years from date of purchase.

LONG-TERM REFERRAL FEE DISCOUNTS
Please contact us for discounted rates on booking a long-term sitter.

PAYMENT
Sunflower Sitters accepts online payments through FreshBooks.

PAY RATES
Our rates of pay for providers are as follows (PLEASE PAY PROVIDER DIRECTLY):

  • 1 child at $10.00/hour
  • 2 children at 11.00/hour
  • 3 children at $12.00/hour
  • 4 children at $13.00/hour
  • 5 children at $14.00/hour
  • 6 children at $15.00/hour
  • Sick child care at $15.00/hour

Minimum billing time for Friday and Saturday nights is 4 hours.  All other times of the week have a minimum billing time of 2 hours.  Child care providers are to be paid directly by the client on the date of service.  If the minimum time is not met, the provider will still be paid for the minimum hours (ie. if the client comes home after 2 1/2 hours on a Friday or Saturday night, the provider is still paid for the full 4 hours).

GROUP RATE REFERRAL FEE
If you are planning a wedding, family reunion or other large event and need child care, Sunflower Sitters is available.  Child care may take place at the event location so parents can enjoy the event without worrying about the children or in a family home.  Rates for child care as well as the number of providers needed will be dependent on the number of children.  The maximum ratio is 6 children per each provider.  The group Referral Fee is $150 and billed at the time of service.  Payment is due, in full, by the 7th of the following month.  A $15 late fee is  applied for payments received after the 7th.  A non-refundable security deposit of $50 is due to secure the date.  This deposit is applied to the $150 Referral Fee.  A $50 Cancellation Fee is charged if cancellation is made 1 month or less prior to the event. 

BLACK OUT DATES
Child care on the following days is based on first come, first served and is at the rate of $15.00/hour.  The Referral Fee is $15.00.

Dates include New Year’s Day, Valentine’s Day, Thanksgiving Day, Christmas Eve (day and evening), Christmas Day and New Year’s Eve.

GIFT CERTIFICATES

  • New baby in the family?
  • Children visiting grandparents during the summer and they have a meeting to attend?
  • Mom recovering from surgery?

Gift certificates are a great way to remind parents and grandparents to take time for themselves or give themselves time to attend a committed event or meeting knowing a reliable, responsible, experienced and caring provider will be available through Sunflower Sitters.  Email for more info. Payment is due at time of purchase.

CANCELLATION POLICY
A $25 Cancellation Fee is charged for a cancellation made within 24 hours of a scheduled referral.